Frequently Asked Questions

Paving the Way Since 1985

What are your opening times?

Monday to Friday –
(8am for Trade) 10am – 5pm

Saturdays –
10am – 4pm

Sundays and Bank Holidays –
10am – 4pm

Do you accept deposits?

Unfortunately, at present we are unable to accept deposits, although if you are fully decided on the style you want and have purchased them, we can store your order for you until such times as you need them.

Do you deliver?

Yes we do deliver! Our delivery days are Monday to Friday. Unfortunately, we are unable to deliver over the weekend but your orders will be available for collection any day of the week during business hours.

All deliveries are subject to a delivery charge depending on your location.

I don’t need my stone for a few weeks, do I have to take delivery now?

No, if full payment is made we can hold your order until you are ready. We just ask for a few days notice to organise your delivery.

Do you have a display?

Yes we do. We have external displays for Indian Sandstone and Limestone and also Portuguese and Italian Porcelain.

There are also display boards for our Bowland Stone products. We are a “bricks and mortar” business, so no sitting around here in a darkened room waiting for emails!

I only need a few square metres, do you split packs?

Yes we do. Obviously, the most economical option is our 20m2 project packs but we sell you any amount you want in various sizes but these are at a slightly higher cost.

When should I order my stone?

We strongly recommend ordering as soon as it is in stock and to have it delivered at least 2 or 3 days before you need it. We will not accept liability for standing labour if your delivery arrives late.

Can they put the delivery on my drive?

That depends; if delivery happens when your contractors are on site and surfaces allow, it may be possible. Any other arrangement other than kerbside is between you and the driver.

Can I pay Cash On Delivery?

No, payment will need to be made with all orders either in person or over the phone unless you hold a trade account.

What time will my delivery arrive?

Unless previously arranged, your delivery could arrive anytime between 9.30am and 4pm, unfortunately we cannot give an exact time.

If you don’t see the answer(s) you are looking for above, please send us a message


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